Virtua´s Service and Support counts on specialized team in the System and Portfolio Charging, with service and consultancy in VIRTUA VERSION acquired during our opening hours to clients Monday – Friday 8 a.m. to 6 p.m. local time, through an exclusive channel of communication “HELP DESK VIRTUA”
- Support and unlimited service remotely through “Help Desk VIRTUA”, On Line Chat and Phone, all contacts registered in order to the company tracking the history of the service.
- The Support monitors all system implementation stages and charges operations safely and effectively.
- Permanent team to develop improvements and new functionalities ensuring our clients quickness in the development of assertive solutions and updates with the best practices of the credit recovery market.
- Implantation, training, database inserting, conducted by remote way to reduce costs.